Shipping policy
Last updated: 17/05/2026
At by nestly, we aim to deliver premium alpine gear as smoothly as possible. Please read our shipping policy below for full details on order processing and delivery.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Once your order has been processed, you will receive a confirmation email with your tracking information when available.
Please note that during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Times
We currently offer free UK shipping on all orders.
Estimated delivery times:
-
United Kingdom: 7–20 business days
Delivery times are estimates and may vary due to factors outside our control, such as customs clearance, courier delays, or high demand.
Shipping Locations
At this time, we primarily ship to customers within the United Kingdom.
International shipping options may be added in the future.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can track your order at any time using our Track Order page.
Please allow 24–72 hours for tracking updates to appear after your order has been shipped.
Delays & Exceptions
While we do our best to ensure timely delivery, occasional delays may occur due to:
-
Customs processing
-
Courier delays
-
Weather conditions
-
High order volumes
If your order has not arrived within the estimated delivery time, please contact us and we’ll be happy to assist.
Incorrect Address
Please ensure your shipping address is correct at checkout.
by nestly is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible after placing your order.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: support@bynestly.com
or via our Contact page.